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Why Choose Us

Please feel free to browse through this brief list of the main reasons our customers have continually chosen to utilise our services over the years.

Detailed Local Knowledge

Detailed Local Knowledge

We have detailed knowledge of the areas in which we operate. From transport connections to local schools, social and shopping facilities, recently achieved prices, population demographics, current demand, local employment opportunities to planned transport, housing or infrastructure works – we have our finger on the local pulse.

This will be showcased to you in our initial meeting and repeated at every opportunity online and in our face to face meetings with prospective purchasers and tenants.

It will help us value your property at the right figure in the first instance and subsequently secure the best price and/or source the best tenant for your property.

Serious Negotiators

Serious Negotiators

Our negotiators are trained extensively in the art of customer service and negotiation. This means knowing when to sell the property to customers with enthusiasm and sometimes more importantly knowing when to maintain silence during the course of negotiations.

This professional approach to the negotiating and customer service process is ultimately conducted to achieve the best result for you our client. We also vigorously check the financial credentials of each buyer or tenant to save you time and unnecessary costs.

Professional Presentation

Professional Presentation

All of our advertised properties are photographed beautifully via our in house photographer and the high quality images are accompanied with a floorplan and a detailed description outlining the many individual highly desirable selling points of your property.

For your complete peace of mind, we can upon request send the photos and our description text to you for approval before we go online.

Social Connections

Social Connections

We regularly email local interesting property related news and views as well as property details via blogs and newsletters to our extensive database of clients. These invaluable news articles are also instantly published to a wider internet audience via our social media channels (Facebook, Instagram and LinkedIn). This wide marketing exposure will ultimately lead to more views of your property online.

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Strong Web Presence

Strong Web Presence

Our highly informative and well presented website packed with loads of helpful information is optimised to be easily found online via the correct search terms. We also advertise our properties via numerous property portals.

As part of our marketing strategy, you will receive a regular report outlining the sources from which potential purchasers or tenants have viewed your property online and the number of viewings over a set period of time.

Central office location

Central office location

Our attractive and welcoming office is situated in the heart of Dalston with fantastic transport links and a heavy level of footfall and is thus well placed to serve East and North London as well Greater London as a whole.

We are also open long hours throughout the week to suit the needs of our customers.

Regular Feedback

Regular Feedback

The single highest complaints that customers have of estate agents after utilising their services is a lack of feedback during the whole process. We have systems in place that enable us to relay feedback in writing to our vendors, buyers, landlords and tenants shortly after each viewing takes place and also regular feedback during the progress of a sale or let.

This level of feedback has helped us keep our abortive deal rate well below normal industry standards thus saving both parties time and money.

Glowing Customer Testimonials

Glowing Customer Testimonials

The best advert for the quality service of any business is satisfied current and past clients. We are grateful and proud of the ever growing number of vendors and landlords who thankfully continue to utilise our services year after year and are also happy to sing our praises in public and confirm that we have exceeded their expectations. Up to date recent testimonials can be found on our Google Reviews Page.

Tailored Service

Tailored Service

Each client has different priorities from the next vendor or landlord when selling or letting their property. We listen to you more than we talk and we ensure that we carry out our service in a way that respects your individual priorities above all else. Experience tells us that this close attention to detail we utilise when we tailor our service to your specific criteria minimises your stress during the whole process.

Transparency

Transparency

We treat each property we are marketing or managing as if it were our own. We relay the full picture of an offer to you not just the headline offer (sometimes to the detriment of a quick sale – which does not interest us if it is detrimental to your long term financial welfare). We also give you our recommendation based on the pros and cons of each offer.

We conduct this level of scrutiny and transparency throughout a transaction to ensure that you are at all times able to make an informed decision based on all the facts present at that time.

Professional Standards

Professional Standards

For the benefit and peace of mind of all our customers we take our working standards and ethics very seriously. We scrutinise our working practices regularly and promptly amend them to provide a better service. We are proud members of PRS and the CMP scheme

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